Getting Started

To launch SoftTouch, double click on the SoftTouch icon on the desktop after the software installation has been completed:

Alternatively, you may launch SoftTouch from the program menu (after pressing the Windows START button).

Shortly after launching SoftTouch, you will see a series of windows popup on the screen:

The contents of this window will vary depending on what task is being performed, such as opening up the database, checking accounts, etc. This should be the first screen to appear, however.

Note: If any other screen appears, an error has occurred and you should contact support. The most common reasons for an error occurring are the hardware drivers not being found or drivers for the database engine not being installed correctly during installation. See the “Troubleshooting” section of the documentation for more information.

If it is your first time running SoftTouch, a “configuration Wizard” screen will appear:

You can choose to configure various general options at this time. You may also choose to skip this step by pressing the “Cancel” button on the screen. If you do not want this screen to appear in the future, you should press the “Next” button until it changes to “Finish” OR click on the “System-3” tab and then press the “Finish” button.

Note: You can make the Wizard appear again in the future by pressing the button on the main system toolbar and then pressing the  button.

If this is your first time running SoftTouch, you will see a screen popup telling you that a new account 1000 has been created. You should follow the instructions in the popup window.

If you do not have any Dialogic hardware installed, you will next see a screen like this:

Note: This screen does not indicate a problem with your computer or the software. It is simply a warning screen telling you no hardware was detected. Hardware is not required to evaluate SoftTouch's console features.

If you do have hardware installed, SoftTouch will automatically detect the hardware and install the channels.

Note: Before attempting to run SoftTouch with hardware installed, configuration options must be set. See “Configuring SoftTouch with hardware”.

Press the OK button to continue and you will then be presented with the “About” screen:

The “About” screen displays the maximum channels (ports) of hardware you have available in your license. In the bottom half of the screen is important “release info” for you to read. Make sure you agree to the terms & conditions of the software, support and license before continuing.

Clicking OK on the “About” screen will bring up the main toolbar:

» Next: Using the toolbar